Seyf Eddine HAMLA
I am Customer Care Advisor (Service/Support)
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Seyf Eddine HAMLA
Customer Care Advisor (Service/Support)
Experienced Customer Service/Support & Sales Representative with a successful history of delivering outstanding customer service, resolving issues, and driving sales growth. Proven ability to build strong customer relationships, employ effective sales techniques, and meet targets. Exceptional communication and interpersonal skills contribute to a customer-centric approach, ensuring positive interactions and long-term client satisfaction.
Work Experience
Empowering Creativity through
Since March 2025
Hemmersbach
Service Desk Specialist with French
February 2025
Concentrix
2nd Level Support
February 2025
Concentrix
Trainer (Onboarding)
From January 2025 to February 2025
Concentrix
Customer service specialist with English
From April 2024 to August 2024
Capgemini
Customer Care Advisor with French
From January 2023 to February 2024
Laya Travel
Sales Representative
From December 2020 to September 2022
Decathon
Customer Support & Service
From January 2018 to February 2020
EMO TRADING
Finance and accounting process
From March 2014 to February 2017
Mobilis Services
Customer Support & Service
From September 2012 to January 2014
PMO TRADING
Finance and accounting process
My Skills
Core competencies that drive my performance.
Languages
Arabic92 %
English96 %
French99 %
Software
Microsoft Azure90 %
Microsoft Flow90 %
SAP90 %
Microsoft Office94 %
Word90 %
Excel92 %
PowerPoint90 %
Publisher93 %
Operating systemWindows, macOS, Linux %
CRM PlatformsService Now, Salesforce %
Adobe Creative CloudPhotoshop, Illustrator, Premiere Pro, Acrobat Pro %
Prezi91 %
Ulead Video90 %
AutoCAD90 %
MapInfo92 %
ArcGIS95 %
FL Studio97 %
ProgrammingDelayed/Not rated %
Education
Empowering Creativity through
Since February 2024
Financial management and accounting
Wsb Akademia, Dąbrowa Górnicza, SL, Poland
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Since September 2023
Design and urban environment
University of constantine3 Salah Boubnider, Constantine, CO, Algeria
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
From September 2018 to July 2021
Sustainable Waste Management in Urban Areas
University of constantine3 Salah Boubnider, Constantine, CO, Algeria
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
From September 2015 to July 2018
Urban Techniques and Sustainable Development
University of constantine3 Salah Boubnider, Constantine, CO, Algeria
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
From October 2012 to July 2015
Scientific Baccalaureate
Hemmadi Menaceria High School, Le Khroub, CO, Algeria
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
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